COLLECTION OF INFORMATION
Collection and Use of Non-Personal Information
Collection of Personal Information
You can browse some of the Website without telling us who you are or otherwise transmitting personal information. In order to use certain features of the Website, you are required to register and provide certain personal information. If you choose to give us personal information, you consent to the transfer and storage of that information on servers located in Germany. We may collect and store the following personal information: name, email address, date of birth, Lovewaves username, Facebook username, Facebook profile picture, Twitter username, Twitter picture, LinkedIn username, LinkedIn picture, the projects you supported and the reach you created for it, the correspondence sent to us and standard web log information, such as connection information, statistics on page views, traffic to and from our site, and IP address. In case you are a business customer, we also store business data which is required for an international business payment process including company contact names and local VAT number.
Use of Personal Information
You agree that we may use your personal information to:
- provide the services and customer support you request;
- resolve disputes, respond to emails or other inquiries, and troubleshoot problems;
- prevent potentially prohibited or illegal activities, and enforce our website policies;
- customize, measure and improve our services and content;
- to provide you with information about new campaigns you could support by making a lovewave;
- compare your information for accuracy
If you start or support a Lovewave, your Facebook username and your Facebook profile picture (if you register with Facebook), your Twitter username and Twitter picture (if you register with Twitter), or your Tumblr username and Tumblr picture (if you register with Tumblr), or your LinkedIn username and LinkedIn picture (if you register with LinkedIn) will be displayed on this Website in connection with that Lovewave. These can only be removed by withdrawing your Lovewave.
When you support a Lovewave, your Facebook username and your Facebook profile picture (if you support the Lovewaves via Facebook), your Twitter username and Twitter picture (if you support the Lovewaves via Twitter), or your Tumblr username and Tumblr picture (if you register with Tumblr) will be publicly displayed on the Website, the Lovewave project page you supported and your profile page along with other Lovewaves you have supported. You may choose not to display these, but at this time, you can only do so by opting out of supporting that Lovewave.
Third Parties Providing Services On Our Behalf
In order to carry out your requests, to make various features, services and materials available to you through the Website, and to respond to your inquiries, we may share your personal information with third parties that perform functions on our behalf (or on behalf of our partners), such as companies or individuals that: host or operate our Website; analyze data; provide customer service; mail products or manage payments.
Your Agreement To Have Your Personal Information Shared
How You Can Protect Your Account
Your password is your key to your account. Use unique numbers, letters and special characters, and do not share your password with anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken on your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
How You Can Access, Review, or Change Your Personal Information
You can see, review, and change your personal information via your profile tab. You must promptly update your personal information if it changes or is inaccurate. If you request, we will close your account and remove your personal information from view as soon as reasonably possible. We do retain personal information from closed accounts to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our site policies, and take other actions permitted by law. Other Internet sites you visit, including those linked from the Website, may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any site before providing any personal information.
DISCLOSURE OF INFORMATION
We may disclose personal information if we are legally required to do so, to enforce our policies, to respond to claims that content you submitted violates the rights of others, or to protect the rights, property, or safety of third parties. We may also share your personal information with: entities or individuals that perform functions on our behalf, including, but not limited to internet, marketing and technical service providers (collectively, “Service Providers”) who help us with our business operations (such as website hosting, email compliance, data analysis, and fraud investigations); third parties to whom you expressly agree to share your information with; and law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity (we will disclose information relevant to the investigation if we have it, such as name, city, state, zip code, telephone number, email address, public alias history, IP address, fraud complaints, as well as project and entry history) or otherwise in response to the judicial process.
SECURITY OF INFORMATION
Transactions while logging in, registering, and in a logged in session are conducted in a Secure Socket Layer (SSL) session, which encrypts all transaction data for transmittal in a format designed to prevent theft of the information. While on a secure page, a lock will appear on the web browser and this lets you know that you are in a secured session. Our databases are protected from general employee access both physically and logically. We encrypt your account password so that your password cannot be recovered, even by us.
In the event that we or any of our assets are acquired by a third party, personal information acquired by us may be one of the assets transferred in such acquisition although we aim to be funded sustainably by the companies and the people using our services via crowdfunding.
THIRD PARTY WEBSITES
We are not responsible for the policies, content, and practices of third party websites to which the Website may link. Please refer to those websites’ own privacy policies to learn how they collect and use personal information.
CHANGES TO THIS PRIVACY STATEMENT
Berlin, Germany, December 2016